I've given this place a lot of business the past 2 years. Since then I have become very disappointed. When I would make an appointment with friends, they would make us wait a half hour then have 1 person for 3 people and rush through the pedicure. Then I would go in without an appointment, not busy and make me wait. This past time I went I paid with my card and left a tip in cash. When I checked my bank statement they took more out than what I signed for. After calling and going in with my receipt I was brushed off and told they would call me to get the situation fixed the same day and never received a phone call and they kept the receipt. Very sketchy and they didn't take out a lot of extra money, but makes me wonder what kind of business they are really running. I will NEVER go back and suggest others watch when paying with your card or even going there for that matter.
Have been there twice now in the past 6 weeks and both times were great! Wonderful pedicures, very nice customer service, a little more pricey than other places but was offered a beverage and the large facility felt clean and accommodating. We will be going back!
Just got pedicures 2 days ago and both are chipping already. Paid for the deluxe pedi and didn't get the sugar scrub or get to choose the scent from the menu. We were there for 2 hours as there were only 2 people working. A woman came in, but she sat and ate a bag of chips (and seemed to be yelling at the males in another language while they were waiting on customers) the entire time instead of helping anyone. Another female also came in complaining that her gel nails were chipping after only a few days.
If I could give no stars I would! Absolutely worst manicure ever, I went in with gel polish on, just wanted gel polish manicure. I went in with beautiful nails just needed polish change. He filed them so short, no white left on nails. Didn't even file them straight, all a mess. Next the polish was bumpy, just horrible. I said totally not worth $35, he insisted $35, so I paid, went to my car in the daylight, and noticed my nails weren't even painted to my skin on either side. Went back in and he said will fix, so bad.. I'm so sad I chose this place today! It's not about the money, my nails look like a toddler did them!!! Do not go here! Very disappointed
I've gone twice now and the staff was wonderful and the service was more than I would get in johnstown for $30. Both times they were super particular and took their time. Totally driving here for my next one!
Wonder Nails Spa is a US Hair Care Studio based in Altoona, Pennsylvania. Wonder Nails Spa is located at 606 Quail Ave, Altoona, PA 16602, USA.
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